Ok four phone calls to customer relations didn't do a thing about the disparity in price of my airline tickets. However... an email that I wrote was somewhat effective and they are going to give me a voucher. I can live with that! The fact that the consumer was acknowledged and the problem was addressed. Thank you .. ok American Airlines, I like you more now! I'd like you even more, though, if my ticket was the price it was on line this morning... a savings of $70.
I was thinking about that. A customer is a valuable person. I know that with my Etsy shop. Treat your customers well. Timely shipping, a guarantee and a little extra something in every package. That's good business.
Having jumping up and down prices and defending that (without a leg to stand on if you ask me) is not good business. I do see this same thing happen with train tickets too. There should be some regulation here if you ask me. And if you didn't ask me...... well haha I do certainly have opinions on 'stuff' like that.
In the meantime, the prices on my beads are staying the same although it might be fun to go add $70 to all my prices. ;-)